Shipping policy
At Solvia Studio, all of our products are made to order. This means each item is produced especially for you after your order is placed.
Processing Time
All orders are typically produced within 1–3 business days.
In some cases, production may be completed faster or take slightly longer depending on:
- Order volume
- Product type
- Production location
Estimated Delivery Times
Delivery times below are estimated averages, not guaranteed timeframes.
European Union
- Estimated delivery: 3–10 business days
- Production + shipping combined
United Kingdom
- Estimated delivery: 3–10 business days
United States
- Estimated delivery: 3–10 business days
In many cases, orders are produced within 1–3 days and delivered within an additional 3–5 business days.
Shipping Delays
Occasionally, delivery may take longer due to:
- Carrier delays
- Customs processing
- High seasonal demand
- Weather or logistical issues
These delays are outside of our control, but we will always assist you if an issue occurs.
Tracking Information
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for:
- Incorrect or incomplete addresses
- Failed deliveries due to customer error
If a package is returned due to an incorrect address, reshipping fees may apply.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: info@solviaart.com
Website: https://solviaart.com